Länsirannikon Koulutus Oy/WinNova

Cooperation

• Our cooperation inside and outside WinNova is based on reciprocity; we have a desire to share our expertise, help and support others. Only from this point of view can we expect the same from other people.
• We are proactive partners and actively network both with each other and with working life and other stakeholders.
• We strive to be open-minded and courageous, even in difficult times matters. We see difference as wealth.
• We build trust and community by getting to know others and being worthy of trust. We actively participate in joint events.
• We follow the agreed WinNova rules of the game even when the opponent does not.
• We value, respect and encourage each other and strive always see the good sides in things and people as well.

Evolution

• We always strive for excellent quality in everything we do. We invest in the quality of teaching and learning environments.
• We are constantly developing our operations based on the needs of our customers.
• We value high competence and professionalism. We support and encourage self-improvement. We share our expertise and learn another from each other.
• We strive for clarity regarding job descriptions, responsibilities, authorities, and operational processes.
• We take leadership at every level and in every direction by taking responsibility for development.
• We follow sound financial management in all our operations.

Safety

• We follow a safe mindset and practice in everything we do. Security is everyone’s business.
• We are setting a good example ourselves.
• We follow safety instructions and rules.
• We will address the grievances immediately.
• We adhere to cleanliness.
• We keep in mind our educational responsibilities.
• We cherish peace at work and study.

Proximity to people

• We value our colleagues, students and other partners as they are. We accept difference.
• We treat each other equally and fairly.
• We are open and honest in our dealings, not forgetting subtlety and good manners.
• We value a good work atmosphere and working conditions.
• We encourage each other to balance work and leisure.
• We support the holistic growth and development of the individual.

Service

• We are personally responsible for responding to any service request we receive. We’ll find out if we don’t know.
• We keep the customer up to date and give customer feedback quickly.
• We keep our promises.
• We will take immediate action if possible. We respond to messages quickly.

We are kind to others.

• We are not provocative, we know how to act professionally.
• We are an example to others.